Terms and Conditions

Effective as of 15th December 2020

Throughout these terms and conditions, the terms “we”, “us” and “our” refer to Tamara Webb, sole proprietor of this website branded as “The Balance Queen” and holder of VAT number MT23349632 with registered business address at 21, Triq Hal-Dwin Zebbug, Malta, Europe. Throughout these terms and conditions, the term “this site”, refers to this website. By using this site via Mobile Application (Mobile App) or via a Web Browser (Internet Browser) you agree to these terms. If you do not agree to these terms, do not use this site.

General Terms

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website or designs and products displayed here or purchased from here. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Online Store Terms

We deliver Worldwide. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Accuracy of Information

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Price and Product Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service or Products offered through this website.

Returns and Refunds

We accept returns of unwanted products within 14 days but reserve the right to refuse or charge a re-stocking fee should the full packaging be missing, damaged, non resealable or if the purchased item shows signs of use. A credit note is issued in the event of a refund. 

Prohibited Use

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Governing Law

These Terms of Service and any separate agreements we provide you shall be governed by and construed in accordance with the laws of Malta, Europe.

Changes to these Terms

We reserve the right to modify or amend these terms at any time by posting the amended terms here. All amended terms take effect upon posting. Each time you use this site, the current version of our Terms and Conditions will govern your use. Accordingly, when you use this site, you should check the date of these Terms (which appears at the top) and review any changes since the last version.

Contact Information

We welcome your comments regarding these Terms of Use. If you believe that we have not adhered to these Terms, please contact us on sales@thebalancequeen.com We will use commercially reasonable efforts to promptly determine and remedy the problem.